Returns, Exchanges and Refunds

We hope you are very happy with your new Versa Gripps from day one! If for whatever reason that is not the case, Versa Gripps will accept product returns within 30 days of purchase as long as the product is not worn or damaged and is in its original packaging.

We do not exchange products but will rather refund your first order once returned. We request that you then place a new order for the size and style you wish.  Please note the original, returned order number when placing the new order.

The shipping costs for returning the product to Versa Gripps Europe are for your own account.

Return Instructions

  1. Please complete the return form you received with your order within 30 days of purchase or print a new one here.
  2. Be sure to include the original order number on the return form.
  3. Please send your returned product in its original packaging, including a copy of the original order and the return form, to the following address:

Versa Gripps Europe
Attn:  VG Returns
Sluispolderweg 33
1505 HK  Zaandam
The Netherlands

Refunds
Once your returned product has been received at our warehouse, we will then credit the full order amount of the returned product excluding shipping costs. The shipping costs for returning the product to Versa Gripps Europe are for your own account. For the exact shipping rates, please consult the website of your carrier. We will then issue your refund within 10 business days after registration of your return, provided that the product has already been returned unworn, undamaged and in the original packaging.

Defects
Versa Gripps are proudly made in the USA and we stand behind everything we make.  If you receive a Versa Gripps product with a material or workmanship flaw, we want to know!  We ask that you return it to us for a courtesy inspection.  If a manufacturing defect is found we will be happy to replace the product for you at no extra charge.  In case no defect is found, we will return the product to you as well.

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